Wherever we work with people we are working with psychology. People management is essentially Psychology management.
Understanding psychological concepts and strategies empowers us to be able to have clearer insight into the nature of situations, people’s behaviours and our own behaviours in response.
The 6 concepts and strategies that the course brings will contribute to your ability to respond to, deal with and process situations which arise within the workplace. In having clear, functional strategies and concepts at our disposal our ability for self-management as well as staff management is improved.